The King Room was nice and spacious, really great bed for a good night's sleep. The bathroom was modern, but I didn't love the sliding glass door situation – not the best for privacy. Overall, it was pretty clean and felt comfy to chill out in. I didn't get a chance to check out the M Lounge, but I heard it's good for snacks and drinks. Just keep an eye on any extra charges, as a heads up.

I had a wonderful stay. The staff was friendly and attentive. The room was spacious and well-maintained. I enjoyed the generous club access for snacks and drinks. It met all my expectations.

I had a good stay at the Marriott in Short Pump. The staff treated us wonderfully While the pool could use some attention, the overall cleanliness and spacious room made up for it. I'll definitely return for more classic Americana vibes.

Cutting through the noise

My stay was marked by an exceptionally friendly staff and a clean environment. The room was comfortable, but breakfast didn't meet expectations—better transactions elsewhere might be wise. Nonetheless, the welcoming atmosphere and helpful maintenance staff are memorable. Expect some noise from the hallways, but the overall hospitality made for an enjoyable experience.

Unfortunately, the housekeeping left much to be desired. Surfaces were dusty and not thoroughly cleaned. The cable TV was non-functional, and despite attempts to connect other devices, options were limited. Several areas in the room, like the carpet and bathroom, showed signs of neglect. The breakfast offerings could use some creativity. Missing items like pancakes or waffles left a gap in the experience. The cooling system was finicky, requiring manual adjustments to avoid issues.

incredible staff like jesse make this marriott shine while providing convenient 24-hour reception to welcome guests

Friendly staff, clean facilities.

The stay at Marriott was very comfortable and met all my business needs. The staff was attentive and provided great service during my time there. I particularly appreciated the well-equipped business center which allowed me to efficiently prepare for meetings. The location was also convenient, providing easy access to nearby dining options.

The room had minor maintenance issues.

We enjoyed our stay at this hotel. The morning breakfast was delicious and fresh, thanks to a hardworking attendant who kept everything stocked. It was good to see her friendly attitude as she interacted with our kids and other guests.

My kids wished for a bit more supervision at the pool. It could really use some attention.

The room was spacious, but the plumbing issues made our stay difficult.

great access to parks and vibrant dining options nearby

I loved how easily I could visit the beautiful Deep Run Park, which is just under 3 km away, and enjoy the lively atmosphere of nearby Bistro 64, offering a short walk of only a few steps for great food. my stay was comfortable but I did notice that the indoor pool could be warmer since it was too cold for a swim.

This hotel perfectly suits me with its free Wi-Fi, 24-hour reception, and indoor pool. I remember the staff kindly returned my shower bag from my first stay. Ms. Kim was especially helpful. I’ll definitely return for a romantic escape!

Had a great time at this hotel with a group of friends! We visited a local brewery and explored some shopping spots nearby. It was nice to have comfortable accommodations, but it’s worth noting that parking can fill up fast, so arrive early if you can. Definitely check out the amenities, like the pool!

One friend had an uncomfortable experience when they reported a strange odor in their room, which made us a bit concerned.

The staff went above and beyond when I needed an ice pack for my girlfriend's migraine, with one manager even making a homemade one! We loved relaxing by the indoor pool and enjoyed the nice lounge area. The pool could use some freshening up, but it didn’t take away from our overall experience. 😊

my romantic stay was amazing! the recent renovations exceeded my expectations, and the room was very comfortable. the staff was friendly and the dining options nearby were perfect for us.

the shower temperature was inconsistent.